FAQ
DOMESTIC SHIPPING (WITHIN THE US)
FedEx Ground within the 48 states: Free
FedEx Standard Overnight: $70.00
FedEx for Hawaii, Alaska, Puerto Rico: $70.00
FedEx Standard Overnight for Hawaii Alaska, Puerto Rico: $93.00
INTERNATIONAL SHIPPING
$105.00
DUTIES AND TAXES
All orders shipped outside of the US (with exception of EU, Canada, UK and Australia) will be subject to Duties and Taxes.
Please note that the duty and sales taxes are non-refundable through Offero. However, you may be able to recover these by contacting your local customs bureau directly.
All orders shipped outside the US, will be subject to duties and taxes. When ordering goods from Offero for delivery outside of the United States of America (USA), your order may be subject to import duties and taxes which are levied once the package reaches your delivery country. Any additional charges for customs clearance must be borne by you and unfortunately we have no control over these charges and cannot advise what they may be. Customs policies vary widely from country to country, so for further information we advise you to contact your local customs office.
TRACKING YOUR DELIVERY
A tracking link will be emailed to you once, once your order has shipped.
ESTIMATED DELIVERY TIME
Orders placed before 1:00pm (ET) will be shipped out within 2 business days, regardless of shipping speed selected. Processing times do not include weekends or U.S. federal holidays.
FedEx Ground Shipping (within the US): 3-5 business days
FedEx Standard Overnight Delivery (within the US): 1 business day
International Express Shipping: 3-7 business days
SHIPPING RESTRICTIONS
Please note we do not ship to PO boxes.
RETURNS
If you would like to request a return, please email info@offerohandbags.com with your order number. Once you have submitted your request, a return authorization and domestic shipping label will be sent to you within 72 hours with return instructions. Please do not ship your return back without this authorization, as it will not be processed.
Original shipping costs are non–refundable, and a $35.00 fee will be applied if you choose to use our domestic return label. Offero reserves the right to refuse any return on merchandise that does not meet the above requirements. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued. We appreciate your understanding.
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